Shipping policy

Thank you for shopping with AWT International Ltd (“we”, “us”, “our”). This Shipping Policy explains how orders placed on awtintltd.com are processed and delivered. We offer free standard shipping on all orders within the United Kingdom with no minimum purchase requirement. Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and public holidays. Once your order has been dispatched, you will receive a shipping confirmation email with tracking details so you can monitor your delivery. Estimated delivery times within the United Kingdom are generally between 2–7 business days after dispatch, while international orders, where available, may take approximately 7–21 business days depending on the destination, customs clearance, and local courier services. Delivery times are estimates and are not guaranteed, as delays may occur due to high order volumes, weather conditions, carrier issues, or customs processing. We use reliable courier partners to ensure safe and timely delivery of your orders. For international shipments, any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout. If your order does not arrive within the expected timeframe or you experience any shipping issues, please contact our support team at awtint141@gmail.com or through the Contact page on our website, and we will be happy to assist you.